Enjoy FREE Delivery Of Orders Over 35$

Frequently Asked Questions

What happens if the item arrives damaged?

We hate it when your package comes in less than perfect condition. If your item arrives damaged, please reach out to us and we will do everything we can to make it right!

Is your delivery date guaranteed?

We do our absolute best to deliver your order on time, but occasionally it takes a little longer. Please keep in mind that the delivery date is only an estimate. Your order may be delivered slightly before or slightly after this date.

My tracking number Is Markerd “Delivered” but I didn’t get it?

For the fastest service, please contact the carrier directly. Sometimes carriers update tracking information prematurely and your package could be delivered within the 24 hours.

Can I Ship My Order To Multiple Addresses?

If you buy 5 or more gift boxes, we can ship items along with your personal gift message to different addresses. Please email us the details at rosefleurdeco@gmail.com and be sure to add a note when checking out.

Why Is My Order Delayed

Once an order is shipped, your packaged could be delayed by circumstances like severe weather or regional service delays. If it is after your estimated delivery date, please contact the carrier for more information.